Contact information

Have a question? We're here to help!

For questions about your order, shipping, returns, or products, please contact our customer support team.

Email:
liwan20030326@gmail.com

Response Time:
We strive to respond to all customer inquiries within 24 hours.

If your item arrives damaged, defective, or you receive the wrong item, you must contact us within 48 hours of delivery.

Please provide:

• Your order number
• Clear photos showing the issue

After verification, we will provide, at no cost to you:

• A full refund; or
• A replacement.

For approved claims involving our error, defective products, or shipping damage, we will cover all related costs.

We appreciate your patience and will do our best to assist you as quickly as possible.